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ORDER & RETURN POLICY
ORDER STATUS
Product availability is not guaranteed until order is processed. Please allow 5-7 days for some orders to be processed.
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SHIPPING
All orders are shipped via USPS. USPS has recently experienced delays in their shipping and Peppermint Palm is not responsible for any delays. Tracking information will be provided upon shipment confirmation.
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FINAL SALE. NO RETURN OR EXCHANGES
Discounted items including promo codes beyond 20% are FINAL SALE with no returns or exchanges accepted.
Items not returned to us within 11 days of customer delivery date are FINAL SALE with no returns or exchanges accepted.
ITEMS ELIGIBLE FOR RETURN OR STORE CREDIT
Product must be full price and in its original condition (never worn, washed, or altered) and have the original tags attached. Swimwear MUST have all tags and hygienic liner intact.
REFUNDS/EXCHANGES
We will refund eligible items that are shipped back to us within 7 days of customer delivery date.
STORE CREDIT
Store credit and gift certificates are valid indefinitely.
GIFTS WITH PURCHASE
Must be returned to receive a full refund if the difference between the items returned and items kept by the customer falls below the required spend level (excluding tax.)
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